Welcome to
Old
Honolulu. We take great pride in providing classic
men’s island wear with a hint of vintage Hawaiian flair. Our
heavyweight
Tee shirts are produced by a company with decades
of experience in the industry. We are committed to offer a
product that is superior in both quality and price. Although
heavy tee shirts are our core category component, we are steadily adding quality Aloha style
products to our growing Hawaiian apparel line. Continue to check back
with us as our brands and categories continue to grow.
Customer Service:
Our customer service department is available Monday thru Friday
9:00 am 6:00 pm Pacific Standard Time. Our customer service
staff will not accept phone or email orders all orders must
be placed online through our secure shopping cart. Order related
inquiries may be addressed via email at
customerservice@oldhonolulu.com or
by phone at 877-OLD-LULU. (1-877-653-5858)
General Terms and Conditions:
- Ordering Policy: We only accept
orders placed online. We accept MasterCard, VISA, Discover and American
Express. Your security is important to us so we use secure
server software (SSL) that encrypts your credit card and
personal information.
- Shipping Policy: We strive
to ship all products within 24 hours. Order delivery typically
takes 3-5 business days.
- Return Policy: Customer satisfaction
is very important to us. You may return any unworn clothing
or unused items in its original condition within 30 days
of purchase for a full refund. Note: We only refund shipping
costs if the return is a result of our error. Item(s) must
not be washed or worn; all tags must be present, garment
wrinkle free. Item(s) will be inspected before processing
a return.
Please send merchandise prepaid via USPS or UPS to:
Old Honolulu Trading Company
921 Calle Amanecer Sutie D
San Clemente, CA 92673
Please include a detailed message with your shipment. Also,
be sure to buy insurance because we will not be responsible
for lost shipments. Upon receiving the returned items, it
may take up to 2 weeks for us to issue an exchange.
- Exchange Policy: Exchanges
must be made within 30 days of receiving the item(s). Item(s)
must be in the same condition as it was received, i.e. item(s)
must not be worn or washed; all tags must be present, garment
wrinkle free, etc. Item(s) will be inspected before processing
an exchange.
To exchange, return the items you want
to exchange to the address above. Please include a detailed
message with your shipment providing the details of the item(s) you would like in return.
